General subscription conditions

1. SCOPE OF APPLICATION 

These general subscription conditions (GTC) shall apply to the contract between you and MyFlexHome GmbH, Pfälzer-Wald-Straße 64, 81539 Munich, Germany (“MyFlexHome“) via the website www.myflexhome.de contracts concluded for hotel and and district subscriptions hereinafter referred to as “Subscription” and the contracts concluded in this context by MyFlexHome services provided by MyFlexHome .

 

  1. 2. CONCLUSION OF THE CONTRACTNO RIGHT OF REVOCATION 

  1. 2.1 The presentation of the subscription and hotel options on our website does not constitute a legally binding offer, but merely an invitation to submit an offer for booking (invitatio ad offerendum). 

  1. 2.2 By clicking on the Payable bdipping-buttons in the last step of the Bookingprocess, you submit a binding offer to the Booking des displayed in the order overview Subscriptions and if necessary of the respective hotel nights from. 

  1. 2.3 Immediately after sending the subscriptionBbooking you will receive from MyFlexHome a confirmation dthisthe subscription booking. This booking confirmation however, only confirms the acceptance of your offer to conclusion of the contract for the subscription with MyFlexHomebut not yet not yet the successful reservation possibly also bookedr Hotel nights. Booked hotel nights will be confirmed by us separately with a separate e-mail.  

  1. 2.4 As part of the ordering process, you first select the desired hotel and subscription and besclick the “Select hotel subscription” button. By clicking on this button you are only making a pre-selection regarding the subscription and hotel, this does not involve any obligation to pay. You still have at any time the possibility Your selection to change or cancel the booking process. After selecting your subscription and hotel, you can choose the start of the subscription and the first overnight stays as part of the subscription select. Die Auswahl of the first overnight stays can also be made at a later date. Depending on whether you have already made a firm booking for overnight stays or e later, you can click the “Save bookings” button or alternatively the “SSelect later” button. Click on the “Save bookings” button to set the start date and the first nights. By clicking on thebutton “Select later” button to set the start date. Dhe stored nights can be deleted in accordance with section 5 can be rebooked. You can enter your data and create your user account. You can then use your user account to manage your subscription and book your hotel manage overnight stays. Finally an overview page opens where you can your details and your selection can check. Input errors can Correct them, if you have used thebookingprocess completely process completely, you can you can also cancel your Close the browser window. Otherwise is displayed after clicking the confirmation button Book subject to paymentbook” iyour declaration becomes binding. 

  1. 2.5 The contractual provisions with details of the booked subscription and/oror the reserved nights will be sent to you by e-mail upon acceptance of theeoffer is sent to you. The contractual provisions are stored by us not.  

  1. 2.6 We would like to point out that according to § 312g Abs. 2 sentence 1 no. 9 BGB in the case of Contractsn for the provision of accommodation services for purposes other than residential purposes, if the contract provides for a specific date or period for the provision of such services, which are concluded by distance selling (letters, telephone, fax, e-mail, SMS, radio, telemedia, online services), there is no right of withdrawal. 

     

  1. 3. CONTENT OF THE CONTRACT 

  1. 3.1 You can in the booking process between one SingleSubscription (for one person) with different variants (4, 6, 8, 10, 12, 14 or 16 nights per month) or a companySubscription (from 50 nights per year) select. The subscriptions are always for a specific hotel or as part of a so-called “district subscription” booked. The current price of the subscription for the selected hotel is shown in the booking process. The prices are always for the selected subscription option for one person in the selected room category and without other extras (e.g. breakfast), unless this is explicitly stated. 

  1. 3.2 Taking out a subscription grants you the right to use the booking tool on the website of MyFlexHome website subject to reservation and depending on ther respective availability to reserve the number of nights included in your subscription in the selected hotel. The respective number of nights is shown in the SingleSubscriptionprice already included. The Company subscription becomes per booked night settled. Nonly to certain, data specified on our website (e.g. certain trade fairs, events) become additional Surcharges due or a booking is not possible. The exact dates and if applicable. Surcharges can be found on the website of MyFlexHome can be viewed at every hotel. 

  1. 3.3 The booking of a subscription and the successful and of MyFlexHome confirmed by MyFlexHome reservation of a room for a specific date in the selected hotel via the website of MyFlexHome guaranteeen you the right to conclude an accommodation contract with the operator of the operator of the selected hotels for the reserved date. The accommodation contract is therefore concluded directly with the Operator of the selected hotelon the conditions specified by the operator and not with MyFlexHome come about. With MyFlexHome there is only the contract for the booked subscription and the associated servicesrelated services on the basis of these GTC. These GTC do not apply to the contractual relationship between you and the operator of the selected hotel. 

     

  1. 4.1 USER ACCOUNT 

  1. 4.1 Within the framework theordering process of the subscription create your user account in accordance with section 2. You can use your user account to manage your subscription at any time and reserve overnight stays in the hotel you have selected. You must h for this on our website in the form provided for this purpose a series of personal details (first and last name, company, street, house number, zip code, place of residence, telephone number and country) and generate a personal password. To Your generateds user account you can access it at any time during the contract period and obtain up-to-date information, in particular on the subscription term, billing of the monthly subscription feesfees or reserved nights retrieve. You can also make changes to your personal profile and the payment method stored there at any time. As the admin of a company account you can add any number of users to the company account.  

  1. 4.2 Your user account is protected by a password which you assign when you first set it up and which you can change at any time. We recommend that you take the usual security precautions with your password and do not disclose it to third parties. to pass on. 

  1. 4.3 MyFlexHome is authorized, in the event of suspicion of improper use of your user account (especially in the case of suspected hacking) to suspend this until the facts have been clarified or your access data has been changed. If the misuse is caused intentionally by you, we are furthermore entitled to terminate your subscription extraordinarily and without notice. 

  1. 4.4 In the event of suspected misuse, pleaset MyFlexHome you, to immediatelye contact, e.B. by e-mail. For contact information please refer to the MyFlexHome website. 

     

  1. 5. RESERVATIONS, REBOOKINGS, TRANSFER OF SUBSCRIPTION NIGHTSSPECIAL SERVICES 

  1. 5.1 You can reserve a room in the hotel of your choice after booking a subscription, subject to availability. In the case of a so-called “district subscription”, the hotel will be assigned to you only after booking. Hotels accept reservations based on availability only. For company subscriptionsFor group requests of 10 rooms for one period special conditions.  

  1. 5.2 The reservation must be made via your MyFlexHome user account on the website of MyFlexHome possible. You can select data in your user account and make a binding reservation by clicking on the “Save booking” button. san request to MyFlexHome send. With a company subscription, users can either send nights themselves or the admin makes the bookings for the individual users. MyFlexHome confirms receipt of your reservation request with a confirmation of receipt. However, this does not constitute acceptance of the reservation. Upon acceptance of your offerit, confirms MyFlexHome confirms your reservation by means of a confirmation e-mail to Your e-mail address stored in your user accountAaddress. 

  1. 5.3 Rebooking and cancellation of nights already reserved are depending on the selected hotel within a designated by the hotel Deadline before the reserved arrival date free of charge via the user account on the website from MyFlexHome possible. The exact details of the respective deadlines for free cancellations and rebookings will be displayed before the reservation and additionally in your user account at the respective hotel specified. Cancellations or rebookings after the deadline specified there are not free of charge so that the night is counted as used and deducted accordingly from the remaining available subscription nights. Any expenses saved shall be taken into account 

  1. 5.4 If you with a single subscription in one month do not use all the nights included in your subscription, you can, in the case of an uncanceled subscription, nights to the following month and use them in the following month. The maximum number of nights that can be carried over to the following month is the number of nights included in the package of the current subscription (Example: 6 nights subscription = maximum 6 nights can be transferred to the following month be transferred). All other nights will be forfeited without compensation. If you cancel your subscription and do not use all included nights in the last month of the subscription period, these nights will expire. Payment of unused nights or reduction of the monthly subscription fee is not possible.  

  1. 5.5 MyFlexHome is entitled to inform the customer in exceptional cases (e.g. no availability) to a nearby, different hotel with the same same hotelclassification.  

  1. 5.6 Within the scope of the subscription, the hotel can specific special services, free of charge as well as against payment. In addition include, for example the option of booking a parking space at a reduced rate or storing a piece ofovernight stays or storing a piece of luggage in the hotelagers. The range of special services may change and differs depending depending on Hotel. The customer can choose from a The special service offered temporarily does not give rise to a permanent entitlement. The currently offered special services can be found in your user account at the respective hotelwhereby changes are also possible at short notice. 

  

  1. 6. ACCOMMODATION CONTRACTG 

  1. 6.1 Contractual partner of your accommodation contractit is the operator of the from you as part of the subscription selected hotels. On dthese Find accommodation contractn the contractual conditions of the respective hoteloperator application, which can be accessed via its website or viewed at the selected hotel. Any claims, e.B. Warranty claims in connection with the accommodation service must therefore be asserted exclusively against the operator of the selected hotel.  

  1. 6.2 In Extra services used which are not included in the subscription (e.g. minibar, breakfast) become always direct from the hotel on account gesett and are payable directly to the hotel. MyFlexHome liable opposite the hotel not for from you at the hotel extra services used. Should the hotel MyFlexHome charge for the extra services used, the customer is MyFlexHome entitles this further to offset. 

     

  1. 7. TERMS OF PAYMENT, PRICE ADJUSTMENTS 

  1. 7.1 The subscription fee for individual subscriptions is paid immediately with the booking immediately upon booking. If the subscription is extended, the monthly subscription fees are due on the first day of each subscription month. Payment of the subscription and any surcharges incurred during trade fairs can be made by credit card, direct debit, Apple Pay or Google Pay.  

  1. 7.2 A claim for individual subscriptions to overnight accommodation only exists after payment has been made. 

  1. 7.3 Surcharges at trade fair times are listed at the beginning of the current subscription month or after arrival will be invoiced. 

  1. 7.4 The subscription fee incl. surcharges for company subscriptions is due at the end of the subscription month. From 5.000€ per month can MyFlexHome an interim invoiceinvoice even before the end of the subscription month and change the payment to a bi-weekly rhythm. 

  1. 7.5 Price adjustments by MyFlexHome are possible if the price adjustment results directly from an increase in the price of MyFlexHome calculated hotel rates or from an adjustment of relevant taxes and other charges for the agreed contractual services. In the event of a price increase of more than 10%, you have a special right of termination. If a company is not expected to reach the minimum purchase per year, MyFlexHome reserves the MyFlexHome reserves the right to adjust the hotel rates.

     

  1. 8. LIABILITY 

  1. 8.1 MyFlexHome is liable for intent and gross negligence. Furthermore MyFlexHome for the negligent breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place, the breach of which jeopardizes the achievement of the purpose of the contract and on the observance of which you may regularly rely. In the latter case MyFlexHome however, only for the foreseeable damage typical for the contract. The same applies to breaches of duty by vicarious agents of MyFlexHome.  

  1. 8.2 The above exclusions of liability shall not apply in the event of injury to life, limb or health or in the context of liability under the Product Liability Act. 


    9. TERM, SUBSCRIPTION BREAK, CANCELLATION 

  1. 9.1 The individualsubscriptions have a term between one and 12 monthsen from the chosen date of the start of the subscription.  

  1. 9.2 The company subscriptions have a term of 12 months from the selected start date of the subscription. 

  1. 9.3 Each individualsubscription can be monthly with a notice period of one day to the end of the respective subscription term in text form (in particular by e-mail) canceled become. If no notice of termination is given within this period or as soon as reservations are made for the following monththe term of the subscription is extended by a further month. Cancellation by MyFlexHome is possible in particular if the selected hotel is no longer operated by MyFlexHome can be offered. In these cases MyFlexHome can offer you a different subscription with a comparable hotel.  

  1. 9.4 Each company subscription can be after a term of 12 months with a notice period of seven days to the end of the respective subscription term in text form (in particular by e-mail). become. If no notice of termination is given within this period or as soon as Reservations for the episodeperiod are made, the term of the subscription is extended by a further 12 monthe. Termination by MyFlexHome is possible at any time, provided that the selected hotel is no longer MyFlexHome can be offered. In these cases MyFlexHome However, we will offer you a different subscription with a comparable hotel.  

  1. 9.5 At the end of a subscription month, each singlesubscription can be paused for the following month. The message of the wishto pause the subscription, must MyFlexHome in text form at least one day before the start of the month to be paused. E in Pause is maximum four times per year. No overnight stays can be booked for the paused period.   

  1. 9.6 The right to extraordinary termination for good cause remains unaffected. 

     

  1. 10. DATA PROTECTION 

  • MyFlexHome substantialt and savesstores the data required for business processing customerData. When processing personal data, please note t MyFlexHome the statutory provisions. Details can be found in the MyFlexHome privacy policy available online. You will receive information about your stored personal data at any time. 
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  1. 11. FINAL PROVISIONS 

  1. 11.1 The following applies RThe law of the Federal Republic of Germany shall apply exclusion the UN Convention on Contracts for the International Sale of Goods. 

  1. 11.2 The contract language is German. 

  1. 11.3 The European Commission makes available at http: //ec.europa.eu/consumers/odr/ provides a platform for online dispute resolution (OS). Our e-mail address is: [email protected]. Zur Teilnahme an einem Streitbeilegungsverfahren nach dem Verbraucherstreitbeilegungsgesetz (VSBG) sind wir nicht verpflichtet und nicht bereit.  

  1. 11.4 Should individual provisions of this contract be invalid, this shall not affect the remainder of the contract.