{"id":20677,"date":"2022-02-22T11:48:12","date_gmt":"2022-02-22T10:48:12","guid":{"rendered":"https:\/\/www.myflexhome.de\/en\/myflexhome-agbs\/"},"modified":"2025-10-08T00:14:42","modified_gmt":"2025-10-07T22:14:42","slug":"myflexhome-agbs","status":"publish","type":"e-landing-page","link":"https:\/\/www.myflexhome.de\/en\/myflexhome-agbs\/","title":{"rendered":"MyFlexHome | AGBs"},"content":{"rendered":"\t\t
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General subscription conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. SCOPE OF APPLICATION<\/span><\/span> <\/span><\/p>\n

These general subscription conditions (<\/span>“<\/span>GTC<\/span>“<\/span>) shall apply to the contract between you and <\/span>MyFlexHome<\/span> GmbH, Pf\u00e4lzer-Wald-Stra\u00dfe 64, 81539 Munich, Germany<\/span> (“<\/span>MyFlexHome<\/span>“)<\/span> via the website <\/span> <\/span>\n \n www.myflexhome.de<\/span>\n <\/span>\n<\/a>\n contracts concluded for hotel and<\/span>\n and district <\/span>\n subscriptions<\/span>\n hereinafter referred to as “Subscription”<\/span>\n and the contracts concluded in this context by <\/span>\n MyFlexHome<\/span>\n services provided by MyFlexHome<\/span>\n .<\/span>\n<\/span><\/p>\n

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    2. CONCLUSION OF THE CONTRACT<\/span>NO RIGHT OF REVOCATION<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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      2.1 The presentation of the subscription and hotel options on our website does not constitute a legally binding offer, but merely an invitation to submit an offer <\/span>for <\/span>booking (invitatio ad offerendum).<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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        2.2 By clicking on the <\/span>“<\/span>Payable b<\/span>dipping<\/span>“<\/span>-buttons in the last step of the <\/span>Booking<\/span>process, you submit a binding offer <\/span>to the<\/span> Booking de<\/span>s<\/span> displayed in the order overview <\/span>Subscriptions<\/span> and if necessary<\/span> of the respective hotel nights <\/span>from.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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          2.3 Immediately after sending the <\/span>subscription<\/span>B<\/span>booking<\/span> you will receive <\/span>from <\/span>MyFlexHome<\/span> a <\/span>confirmation d<\/span>this<\/span>the subscription booking.\nThis booking confirmation <\/span>however, only confirms <\/span>the acceptance of your offer to <\/span>conclusion of the contract for the subscription with <\/span>MyFlexHome<\/span>but <\/span>not yet <\/span>not yet <\/span>the successful reservation <\/span>possibly also booked<\/span>r<\/span> Hotel nights. Booked hotel nights will be confirmed by us separately with a separate e-mail. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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            2.4 As part of the ordering process, you first select the desired hotel and subscription and <\/span>be<\/span>s<\/span>click the “Select hotel subscription” button<\/span>. <\/span>By clicking on this button <\/span>you are only making a pre-selection regarding the subscription and hotel, this does not involve any obligation to pay. <\/span>You<\/span> still have<\/span> at any time <\/span>the possibility <\/span>Your selection <\/span>to <\/span>change or <\/span>cancel the booking process<\/span>. <\/span>After selecting your subscription and hotel, you can choose the start of the subscription <\/span>and the first overnight stays as part of the subscription <\/span>select<\/span>.\nDie Auswahl <\/span> of the first overnight stays<\/span> can also be made at a later date.\nDepending on whether you have already made a firm booking for overnight stays or <\/span>e<\/span> later, you can click the “Save bookings” button or alternatively the “<\/span>S<\/span>Select later” button. <\/span>Click on the “Save bookings” button to set the start date and the first nights.<\/span> By clicking on the<\/span>button “Select later”<\/span> button to set the start date. <\/span> D<\/span>he stored nights can be deleted in accordance with section <\/span>5<\/span> can be rebooked. <\/span>You <\/span>can <\/span>enter your data <\/span> and create your user account.\nYou can then use your user account to manage your subscription and book your hotel <\/span>–<\/span>manage overnight stays. <\/span>Finally<\/span> an overview page opens where you can<\/span> your details <\/span>and your selection <\/span> can check.\nInput errors can <\/span> Correct them, <\/span>if <\/span>you have used the<\/span>booking<\/span>process completely<\/span> process completely, you can <\/span>you can also cancel your<\/span> Close the browser window.\nOtherwise <\/span> is displayed after clicking the confirmation button <\/span>“<\/span>Book subject to payment<\/span>book<\/span>” i<\/span>your declaration becomes binding.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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              2.5 The contractual provisions with details of the booked subscription<\/span> and\/or<\/span>or the reserved <\/span>nights<\/span> will be sent to you by<\/span> e-mail upon acceptance of the<\/span>e<\/span>offer is sent to you.\nThe contractual provisions are stored by us <\/span> not. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                2.6 We would like to point out that according to \u00a7 312g Abs.\n2 sentence 1 no. 9 BGB in the case of <\/span>Contracts<\/span>n<\/span> for the provision of accommodation services for purposes other than residential purposes, if the contract provides for a specific date or period for the provision of such services,<\/span> which are concluded by distance selling (letters, telephone, fax, e-mail, SMS, radio, telemedia, online services), there is no right of withdrawal<\/span>.<\/span><\/span> <\/span><\/p>\n

                 <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                  3. CONTENT OF THE CONTRACT<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                    3.1 You can <\/span>in the booking process <\/span>between <\/span>one <\/span>Single<\/span>Subscription <\/span>(<\/span>for <\/span>one person)<\/span> with <\/span>different variants (4,<\/span> 6<\/span>, 8, 10, 12, 14<\/span> or <\/span>16<\/span> nights per month)<\/span> or a company<\/span>–<\/span>Subscription <\/span>(<\/span>from <\/span>5<\/span>0 nights per year<\/span>)<\/span> select<\/span>. The subscriptions are always for a specific hotel<\/span> or as part of a so-called “district subscription”<\/span> booked.\nThe current price of the subscription for the selected hotel is shown in the booking process. <\/span>The prices are always for the selected subscription option for one person in the selected room category and without other extras (e.g. breakfast), unless this is explicitly stated.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                      3.2 Taking out a subscription grants you the right to use the booking tool on the website of <\/span>MyFlexHome website<\/span> subject to reservation and depending on the<\/span>r<\/span> respective availability <\/span> to reserve the number of nights included in your subscription in the selected hotel.\nThe respective number of nights is shown in the <\/span>Single<\/span>Subscription<\/span>price<\/span> already <\/span>included<\/span>.<\/span> The <\/span>Company subscription<\/span> becomes <\/span>per booked night<\/span> settled.<\/span> N<\/span>only to certain<\/span>,<\/span> data specified on our website (e.g. certain trade fairs, events) <\/span>become <\/span>additional <\/span>Surcharges due<\/span> or a booking is not possible<\/span>. <\/span>The exact dates and <\/span>if applicable. <\/span>Surcharges can be found on the website of <\/span>MyFlexHome<\/span> can be viewed at every hotel.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                        3.3 The booking of a subscription and the successful <\/span>and of <\/span>MyFlexHome<\/span> confirmed by MyFlexHome <\/span>reservation of a room for a specific date in the selected hotel via the website of <\/span>MyFlexHome<\/span> guarantee<\/span>en<\/span> you the right to conclude an accommodation contract with the operator of the <\/span>operator of the <\/span>selected hotel<\/span>s<\/span> for the reserved date.\nThe accommodation contract is therefore concluded directly with the <\/span>Operator of the <\/span>selected hotel<\/span>on the <\/span>conditions specified by the operator<\/span> and not with <\/span>MyFlexHome<\/span> come about.\nWith <\/span>MyFlexHome<\/span> there is only the contract for the booked subscription<\/span> and the associated services<\/span>related services<\/span> on the basis of these <\/span>GTC. <\/span>These GTC do not apply to the contractual relationship between you and the operator of the selected hotel.<\/span><\/span> <\/span><\/p>\n

                         <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                          4.1 USER ACCOUNT<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                            4.1 Within the <\/span>framework<\/span> the<\/span>ordering process <\/span>of the subscription <\/span> create your user account in accordance with section 2.\nYou can use your user account to manage your subscription at any time and reserve overnight stays in the hotel you have selected.\nYou must h <\/span>for this on our website <\/span>in the form provided for this purpose<\/span> a series of personal details <\/span>(first and last name,<\/span> company,<\/span> street, house number, zip code, place of residence, telephone number and country) <\/span> and generate a personal password.\nTo <\/span>Your<\/span> generated<\/span>s user account<\/span> you can access it at any time during the contract period and obtain up-to-date information, in particular on the <\/span>subscription term, <\/span>billing of the monthly <\/span>subscription fees<\/span>fees <\/span>or reserved nights <\/span> retrieve. You can also make changes to your personal profile and the payment method stored there at any time.<\/span> As the admin of a company account<\/span> you can add any number of users to the company account. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                              4.2 Your user account is protected by a password which you assign when you first set it up and which you can change at any time.\nWe recommend that you take the usual security precautions with your password and do not disclose it to third parties. <\/span>to pass on<\/span>.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                4.3 MyFlexHome<\/span> is<\/span> authorized, in the event of suspicion of improper use of your <\/span>user account<\/span> (especially in the case of suspected hacking) to suspend this until the facts have been clarified or your access data has been changed. If the misuse is caused intentionally by you, we are furthermore entitled to terminate your subscription extraordinarily and without notice.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                  4.4 In the event of suspected misuse, please<\/span>t <\/span>MyFlexHome<\/span> you, <\/span>to<\/span> immediately<\/span>e contact, e<\/span>.<\/span>B.<\/span> by e-mail. For contact information please refer to <\/span>the <\/span>MyFlexHome<\/span> website.<\/span><\/span> <\/span><\/p>\n

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                                    5. RESERVATIONS, REBOOKINGS, TRANSFER OF SUBSCRIPTION NIGHTS<\/span>SPECIAL SERVICES<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                      5.1 You<\/span> can reserve a room in the hotel of your choice after booking a subscription, subject to availability. In the case of a so-called “district subscription”, the hotel will be assigned to you only after booking. Hotels accept reservations based on availability only.<\/span> For company subscriptions<\/span>For group requests of 10 <\/span>rooms <\/span>for one period <\/span>special conditions<\/span>. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                        5.2 The reservation must be made via your <\/span>MyFlexHome<\/span> user account on the website of <\/span>MyFlexHome<\/span> possible.\nYou can select data in your user account and make a binding reservation by clicking on the “Save booking” button. <\/span>san request<\/span> to <\/span>MyFlexHome<\/span> send<\/span>. <\/span>With a company subscription, users can either send nights <\/span>themselves<\/span> or the admin makes the bookings for the individual users.<\/span> MyFlexHome<\/span> confirms receipt of your reservation request with a confirmation of receipt.\nHowever, this does not constitute <\/span>acceptance<\/span> of the reservation. <\/span>Upon acceptance of your<\/span> offer<\/span>it<\/span>, <\/span>confirms <\/span>MyFlexHome<\/span> confirms your reservation <\/span>by means of a confirmation e-mail to<\/span> Your e-mail address stored in your user account<\/span>A<\/span>address.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                          5.3 Rebooking and cancellation of nights already reserved<\/span> are <\/span>depending on the selected hotel <\/span>within a <\/span>designated by the hotel <\/span>Deadline<\/span> before the reserved arrival date free of charge via <\/span>the user account on the website<\/span> from <\/span>MyFlexHome<\/span> possible. <\/span>The exact details of the respective deadlines for free cancellations and rebookings <\/span>will be displayed before the reservation and additionally <\/span>in your user account at the respective hotel<\/span> specified<\/span>. <\/span>Cancellations<\/span> or rebookings after the deadline specified there <\/span>are not <\/span>free of charge <\/span>so that the night is counted as used and deducted accordingly from the remaining available subscription nights.<\/span> Any expenses saved shall be taken into account<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n

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                                            5.4 If you<\/span> with a single subscription<\/span> in one month do not use all the nights included in your subscription, you can, in the case of an uncanceled subscription<\/span>,<\/span> nights to the following month and use them in the following month.\nThe maximum number of nights that can be carried over to the following month is the number of nights included in the package of the current subscription <\/span>(<\/span>Example: <\/span>6 nights subscription = maximum 6 nights can be <\/span>transferred to the following month<\/span> be transferred)<\/span>. <\/span> All other nights will be forfeited without compensation. If you cancel your subscription and do not use all included nights in the last month of the subscription period, these nights will expire. Payment of unused nights or reduction of the monthly subscription fee is not possible. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                              5.5 MyFlexHome<\/span> is entitled to inform the customer <\/span>in exceptional cases <\/span>(e.g. <\/span>no availability<\/span>) <\/span>to a nearby, different hotel with the same <\/span>same<\/span> hotel<\/span>classification<\/span>. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                5.6 Within the scope of the <\/span>subscription, the hotel can <\/span>specific special services, free of charge <\/span> as well as against payment.\nIn addition <\/span>include, for example <\/span>the option of booking a parking space at a reduced rate or storing a piece of<\/span>overnight stays or storing a piece of luggage<\/span> in the hotel<\/span>agers.\nThe range of special services may change and differs <\/span>depending <\/span>depending on <\/span> Hotel.\nThe customer can choose from a <\/span>The special service offered temporarily does not give rise to a permanent entitlement. <\/span>The currently<\/span> offered<\/span> special services <\/span>can be found in your user account at the respective hotel<\/span>whereby changes are also possible at short notice<\/span>.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                  6. ACCOMMODATION CONTRACT<\/span>G<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                    6.1 Contractual partner of your accommodation contract<\/span>it<\/span> is the operator of the <\/span>from you as part of the subscription <\/span>selected hotels. <\/span>On d<\/span>these <\/span>Find accommodation contract<\/span>n<\/span> the contractual conditions of the respective hotel<\/span>operator<\/span> application, which can be accessed via its website or viewed at the selected hotel.<\/span> Any claims, e<\/span>.<\/span>B. Warranty claims in connection with the accommodation service must therefore be asserted exclusively against the operator of the selected hotel. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                      6.2 In<\/span> Extra services used which are not included in the subscription (e.g. minibar, breakfast) <\/span>become <\/span>always direct <\/span>from the hotel<\/span> on account <\/span>ge<\/span>set<\/span>t and are payable directly to the hotel<\/span>. <\/span>MyFlexHome<\/span> liable <\/span>opposite the hotel <\/span>not for <\/span>from you at the hotel<\/span> extra services used.<\/span> Should the hotel <\/span>MyFlexHome<\/span> charge for the extra services used, the customer is <\/span>MyFlexHome<\/span> entitles this further<\/span> to<\/span> offset. <\/span><\/span><\/p>\n

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                                                        7. TERMS OF PAYMENT<\/span>, PRICE ADJUSTMENTS<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                          7.1 The subscription fee<\/span> for individual subscriptions <\/span>is paid immediately with <\/span>the booking <\/span>immediately upon booking. <\/span>If the subscription is extended, the monthly subscription fees are due on the first day of each subscription month. <\/span><\/span>\n Payment of the subscription and any surcharges incurred during trade fairs can be made by credit card, direct debit, Apple Pay or Google Pay.<\/span>\n <\/span>\n<\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                            7.2 A claim <\/span>for individual subscriptions <\/span>to overnight accommodation only exists after payment has been made.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                              7.3 Surcharges at trade fair times are listed at the <\/span>beginning<\/span> of the current <\/span>subscription month<\/span> or after arrival<\/span> will be invoiced.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                7.4 The subscription fee incl.\nsurcharges for company subscriptions is due at the end of the subscription month. <\/span> From 5.000\u20ac<\/span> per month<\/span> can <\/span>MyFlexHome<\/span> an interim invoice<\/span>invoice even before the end of the <\/span>subscription month<\/span> and change the payment <\/span>to a bi-weekly rhythm.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                  7.5 Price adjustments by <\/span>MyFlexHome<\/span> are possible if the price adjustment results directly from an increase in the price of <\/span>MyFlexHome<\/span> calculated hotel rates or from an adjustment of relevant taxes and other charges for the agreed contractual services.\nIn the event of a price increase of more than <\/span>10<\/span>%, you have a special right of termination.<\/span> If a company is not expected to reach <\/span>the minimum purchase per year, MyFlexHome reserves the <\/span>MyFlexHome<\/span> reserves the right to adjust the hotel rates.<\/span><\/span><\/p>\n

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                                                                    8. LIABILITY<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                      8.1 MyFlexHome<\/span> is liable for intent and gross negligence.\nFurthermore <\/span>MyFlexHome<\/span> for the negligent breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place, the breach of which jeopardizes the achievement of the purpose of the contract and on the observance of which you may regularly rely.\nIn the latter case <\/span>MyFlexHome<\/span> however, only for the foreseeable damage typical for the contract.\nThe same applies to breaches of duty by vicarious agents of <\/span>MyFlexHome<\/span>. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                        8.2 The above exclusions of liability shall not apply in the event of injury to life, limb or health or in the context of liability under the Product Liability Act.<\/span><\/span> <\/span><\/p>\n


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                                                                        9. TERM, SUBSCRIPTION BREAK, <\/span>CANCELLATION<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                          9.1 The <\/span>individual<\/span>subscriptions have a term <\/span>between<\/span> one <\/span>and <\/span>12 <\/span>months<\/span>en<\/span> from the <\/span>chosen <\/span>date <\/span>of the start of the subscription<\/span>. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                            9.2 The company subscriptions have a term of 12 months <\/span>from the selected start date of the subscription.<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                              9.3 Each <\/span>individual<\/span>subscription can be <\/span>monthly <\/span>with a notice period of <\/span>one<\/span> day to the end of the <\/span>respective subscription term <\/span>in text form (in particular by e-mail) <\/span>canceled<\/span> become. If no notice of termination is given within this period<\/span> or <\/span>as soon as<\/span> reservations are made for the following month<\/span>the term of the subscription is extended by a further month<\/span>.<\/span> Cancellation by <\/span>MyFlexHome<\/span> is possible in particular if the selected hotel is no longer operated by <\/span>MyFlexHome<\/span> can be offered.\nIn these cases <\/span>MyFlexHome<\/span> can offer you a different subscription with a comparable hotel.<\/span> <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n

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                                                                                9.4 Each company subscription can be <\/span>after a term of 12 months with a notice period of seven days to the end of the respective subscription term <\/span>in text form (in particular by e-mail).<\/span> become. If no notice of termination is given within this period or <\/span>as soon as<\/span> Reservations for the episode<\/span>period<\/span> are made, the term of the subscription is extended by a further <\/span>12 <\/span>month<\/span>e<\/span>.<\/span> Termination by <\/span>MyFlexHome<\/span> is possible at any time, provided that the selected hotel is no longer <\/span>MyFlexHome<\/span> can be offered.<\/span> In these cases <\/span>MyFlexHome<\/span> However, we will offer you a different subscription with a comparable hotel. <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                                  9.5 At the end of a subscription month, each <\/span>single<\/span>subscription can be paused for the following month.\nThe message <\/span>of the <\/span>wish<\/span>to pause the subscription,<\/span> must <\/span>MyFlexHome<\/span> in text form at least one day before the start of the month to be paused.\nE <\/span>in Pause is<\/span> maximum <\/span>four<\/span> times<\/span> per year.<\/span> No overnight stays can be booked for the paused period. <\/span> <\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n

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                                                                                    9.6 The right to extraordinary termination for good cause remains unaffected.<\/span><\/span> <\/span><\/p>\n

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                                                                                      10. DATA PROTECTION<\/span><\/span> <\/span><\/p>\n<\/li>\n<\/ol>\n